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A Tale of Two Sarcastic Rants
Sarcasm: it runs in my veins. I remember “getting” sarcasm from a really young age, and it just stuck with me. I can’t stop myself. I mean, I guess I could, but I also find myself exceedingly...
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Thank You For Your Valuable Feedback: The Art of Interpersonal Customer Service
photo by Thad Zajdowicz A very kind, smart, caring, professional, and good-looking friend (that last part is irrelevant, but what the hey—it’s true) just received her very first piece of hate mail. The...
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